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Privacy Policy
THRILL QUEST PRIVACY POLICY
READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY APPLY TO USERS UNLESS EXPRESSLY STATED OTHERWISE.
Clause 1: Privacy Policy
1.1 For the purposes of this section, “Personal Information” will be understood according to the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). We subscribe to the principles for electronically collecting personal information outlined in the Act and related legislation. We endeavor to ensure the quality, accuracy, and confidentiality of Personal Information in our possession.
1.2 By adopting this Privacy Policy, we aim to balance our legitimate business interests with your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorized access to or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information will be 100% secure.
1.3 When using our website or services, or if your information is submitted to us through lead generation services, users may be asked to provide the following Personal Information:
1.3.1 Email
1.3.2 Emails are collected only if the user subscribes to the newsletter.
1.4 We will attempt to limit the types of Personal Information we process to only that to which you consent (e.g., online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, lead generation, MMS, and other mobile services). However, to the extent necessary, your agreement to this Privacy Policy constitutes your consent as contemplated in section 69 of the Act. Where necessary, we will seek to obtain your specific consent in future instances as required by law.
1.5 We will not collect, use, or disclose sensitive information (e.g., racial or ethnic origins, political or religious beliefs) except with your specific consent or in circumstances permitted by law.
1.6 By agreeing to this Privacy Policy, you consent to the use of your Personal Information in relation to:
1.6.1 The provision of marketing-related services to you by us.
1.7 Although absolute security cannot be guaranteed on the internet, we have implemented up-to-date, reasonable technical and organizational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction, unauthorized disclosure, or access.
1.8 While we cannot ensure or warrant the security of any Personal Information you provide, we will maintain and improve these security measures over time in line with legal and technological developments.
1.9 We store your Personal Information directly, or alternatively, store and transfer it to a central database.
1.10 Your information will not be stored longer than necessary for the purposes described in this Privacy Policy or as required by applicable legislation.
1.11 The Personal Information we collect from users will only be accessed by our employees, representatives, and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
1.12 We reserve the right, but are not obliged, to monitor or examine any information and materials, including any website link, that you publish or submit to us for publishing on the Site. You are solely responsible for the contents of all material published by yourself.
1.13 We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users or representatives of users under 18 years of age or who otherwise do not have the relevant capacity to be bound by this Privacy Policy.
1.14 We will not sell, share, or rent your Personal Information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or their marketing.
Clause 2: Log Files
2.1 When you visit the website, even if you do not create an account, we may collect information such as your IP address, the name of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer’s operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be used to identify you if it is aggregated with other Personal Information you supply to us. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used differently from that stated above without your explicit permission.
Clause 3: Disclosure of Personal Information
3.1 We do not disclose your Personal Information to anyone outside the company.
Clause 4: Cookies
4.1 We use cookies. A cookie is a small piece of information stored on your computer or smartphone by the web browser. The two types of cookies used on the website are described below:
4.1.1 Session cookies: These are used to maintain a “session state” and only last for the duration of your use of the website. A session cookie expires when you close your browser or if you have not visited the server for a certain period. Session cookies are required for the Platform to function optimally, but are not used to identify you personally.
4.1.2 Permanent cookies: These cookies permanently store a unique code on your computer or smart device hard drive to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but may enhance your browsing experience.
Clause 5: Links from the Website
5.1 The services available through the website may contain links to third-party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling, and/or live chat platforms (“Third Party Websites”). If you select a link to any Third Party Website, you may be subject to that Third Party Website’s terms and conditions and/or other policies, which are not under our control and for which we are not responsible.
5.2 Hyperlinks to Third Party Websites are provided “as is,” and we do not necessarily agree with, edit, or sponsor the content on Third Party Websites.
5.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices or content of other websites.
5.4 Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in any manner, howsoever caused, resulting from your disclosure of personal information to third parties.
Clause 6: Application of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”)
6.1 Data Messages (as defined in the ECT Act) will be deemed to have been received by us if and when we respond to the Data Messages.
6.2 Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act.
6.3 Users acknowledge that electronic signatures, encryption, and/or authentication are not required for valid electronic communications between us and users.
6.4 Information to be provided in terms of section 43(1) of the ECT Act:
6.4.1 Users warrant that Data Messages sent to us from any electronic device used by such user from time to time or owned by such user were sent and/or authorized by such user personally.
6.4.2 This website is owned and operated by Chloe Media Agency.
6.5.2 Website: www.thrillquest.co.za.
6.5.3 Email address: hello@thrillquest.co.za.
Clause 7: Lodging of Complaints
7.1 We only process your Personal Information in compliance with this Privacy Policy and in accordance with relevant data protection laws. If you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how we have handled your Personal Information, you have the right to lodge a complaint with the Information Regulator.